Disclaimer Policy

 

At Mia Handmade Creations we self-test our products before selling. We do not perform any animal testing and are cruelty-free. We do not use any ingredient in our products which harms nature. Our Organic soaps are made from scratch using the cold process technique. This allows full control of all ingredients that are blended to make the final product. Also, to ensure the soap retains the natural goodness of the ingredients. Our products are free from any chemicals or preservatives such as paraben, SLS, SLES, sulphates, detergents, artificial hardening agents, or artificial colorants.

 

Cold process soaps are much softer than commercial soaps bought from shops. This is because they contain the natural glycerin which is a by-product of the soap making process. This is totally fine and sign of a good quality soap. Hence, it is always recommended to store the soap in cool and dry place away from direct sunlight. Excess heat or humidity can cause the soap to sweat and texture could be altered. It is also important to keep the soap in a well-drained soap tray to dry after each use. The natural color and scent of our handmade soaps may fade over time and with regular use. However, the benefits will remain effective.

 

Our products are meant for external use only. ‘Patch test’ recommended. People with highly sensitive or allergy-prone skin should test before use. Expectant mothers are recommended to consult their physician before the use of our product. Blending of soaps includes oils and rich butters. There could be a probability that this could make your bathroom floor slippery once wet or after product usage. We recommend care be taken to ensure that the floor is dry after the use of our product.

Our effort will always remain in being transparent by providing all information related to our products through social media catalog, labels, or even personally speaking with our customers. Since our products are handmade in small batches and hand-cut, there could be a slight variance in soap weight in grams from that mentioned on the labels. Our handmade soap or shampoo bars have a Shelf Life of up to 2 years.

 

Mia Handmade Creations makes no warranties of any kind, either expressed or implied that our soaps can cure your medical condition. We hand blend our soaps and body care products in small batches using only 100% natural and premium ingredients. The details mentioned in our description are based on the benefits seen after repeated use of these natural ingredients, past performance/experience, and customer feedback. We are not responsible for any damages caused due to the negligence or incorrect use of our products.

Shipping & Delivery

 

Mia Handmade Creations is committed to delivering your order with good quality packaging within the given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered Bookpost or Speedpost.

 

How the delivery charge apply? Courier agencies calculate the rates based on the shipping zones to where your package is shipped, and the weight of the package.

 

How long does it take for an order to arrive? Orders are dispatched within 3 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 7 to 8 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.

 

What if the product is received in a damaged condition? If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call us or email us; mentioning your Order ID. We will personally ensure that a refund or brand new replacement (if the particular product is in stock) is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.

Privacy Policy

 

This privacy policy sets out how Mia Handmade Creations uses and protects any information that you give Mia Handmade Creations when you use this website. www.miahandmadecreations.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

 

Mia Handmade Creations may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from February 09, 2021.

 

What we collect: We may collect the following information: name and date of birth contact information including email address demographic information such as postcode, preferences and interests other information relevant to customer surveys and/or offers

 

What we do with the information we gather: We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

 

Security: We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

How we use cookies: A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Links to other websites: Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Controlling your personal information: You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at miahandmadecreations@gmail.com. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

If there are any questions regarding this privacy policy you may contact us.

Terms & Conditions

 

The Website Owner, including subsidiaries and affiliates (“Mia Handmade Creations” or “” or “we” or “us” or “our”) provides the information contained on the website or any of the pages comprising the website (“website”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of the website.

 

Welcome to Mia Handmade Creations. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Mia Handmade Creations relationship with you in relation to this website. The term '' ‘Mia Handmade Creations’ or 'www.miahandmadecreations.com' or 'us' or 'we' refers to the owner of the website whose registered office is at Bangalore. The term 'you' refers to the user or viewer of our website.

 

The use of this website is subject to the following terms of use: This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trade marks reproduced in this website which are the property of, or licensed to, the operator are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without 's prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.

Cancellation & Refund Policy

 

Please contact us if any queries/concern regarding your order. After placing your order, you will have 24 hours from the time of placement to cancel your order. The order cannot be cancelled once it is shipped. Orders cancelled with in the above stipulated time shall be reviewed and refunded in full. The refund will be processed in 3 to 5 business days.